GradeSolve FAQs

If the information here does not solve your problem, please email us for additional support!

General

Ahhhhh!!! Nothing works!

First of all, we're sorry that nothing works. If these tips don't sort out your problem, we recommend that you contact us so that you can get more personalized support.

Common Issues

GradeSolve makes heavy use of JavaScript technology. If you have JavaScript disabled, you must enable it for GradeSolve to work properly. Much of GradeSolve's usefulness comes from JavaScript's ability to make web pages dynamic; without it, nothing will load as it should. Click here to learn how to enable JavaScript.

GradeSolve is built to run on modern browsers. "Modern browsers" include: Internet Explorer 10, Internet Explorer 11, and the latest versions of Firefox, Safari, Chrome, and Opera. If you run GradeSolve on a different browser, it will not look as appealing and may not work properly. We plan to support GradeSolve down to Internet Explorer 8.

Does GradeSolve compensate for time changes?

When a teacher creates an assignment in GradeSolve, he or she must choose a due date for it. The assignment is then due at 11:59:59 p.m. in the teacher's local time. We store all times in UTC and handle conversion on the server, so assignments are all due at the same actual time.

For example, Jim Appleseed, who lives in Chicago, IL (US/Central time), creates an assignment that is due at 11:59:59 p.m. on September 5th. One of his students, Jill, lives in Boston, MA (US/Eastern time, or one hour ahead US/Central). The assignment will be due at 12:59:59 a.m. on September 6th for Jill because she is one hour ahead. Likewise, the assignment would be due at 9:59:59 p.m. on September 5th for a student living in San Francisco, CA (US/Western time, or two hours behind US/Central). Therefore, no student gets a time advantage.

Note that assignments that are due around changes between standard and daylight savings time may be due an hour early or an hour late. This is made obvious by the presence of a due date and time. If this is a problem, teachers can modify the due date once all assignments are turned in so that the time is correct.

How do I create and modify rubrics?

GradeSolve facilitates the creation of narrative rubrics, with both "competency based" and "grade range based" expectations.

Overview of Rubric Structure in GradeSolve

Rubrics in GradeSolve are designed to be as extensible as possible. Because of this, a Rubric is little more than a collection of Categories. A Category is little more than a group of Expectations, divided up by level. This hierarchy should become very intuitive as rubrics are discussed further.

Rubric Sharing

One of the biggest advantages of groups in GradeSolve is groups' ability to share rubrics and rubric categories. When an assignment is created, teachers can choose from rubrics created by anyone in their group—including the group administrator. This makes standardized department rubrics a breeze to create. When adding categories to a rubric, teachers may also select from existing categories, which could make building a rubric as easy as a few clicks. The only caveat is that teachers and groups may only edit rubrics and categories that they created themselves. That way, nothing gets accidentally deleted.

Creating a Rubric

To create a rubric, click the Launchpad button in the top bar, then scroll down to View and Create Rubrics. This will take you to the Rubrics page. On this page in the My Rubrics section, click the Create New Rubric button. You will be taken to a form with the following fields:

  1. Rubric name: The name of the rubric, which will identify it to you when you try to add it to an assignment. Make this descriptive, but not overly so. "Freshman Persuasive Essay Rubric" is great, "Essay Rubric" is too vague, and "Mr. Appleseed's Fifth 2013 Persuasive Essay Rubric for Freshman in Period C" is too verbose.
  2. Rubric description: A description of the rubric, to help its users better identify its purpose. It is a good idea to include additional details in this section: by whom, for whom, and for what is the rubric used?
  3. Rubric type: There are only two options for this field. Competency Based rubrics have headings that indicate competencies, such as "Somewhat Competent." Grade Range Based rubrics have headings that indicate grade ranges, such as "A Range." Choose whichever matches your teaching style and department, school, district, or state policies.
Finally, click the Create Rubric button to create the rubric.

Creating Categories Within a Rubric

Follow the above instructions to access the Rubrics page and create a Rubric. Then, click the name of the rubric you created. You will be taken to a page that looks like this:

Rubric categories

Right now, we are concerned with creating a new category, so click the Add New Category button. You will be taken to a form that is very similar to the rubric creation form. Its fields are:

  1. Category name: The name of the category. This will be displayed on the rubric, so it is best to keep it short. "Persuasive Essay Introduction" is good, but "Persuasive Essay Introductory Paragraph Scoring Guidelines" is too long.
  2. Category description: A more thorough description of the category. Explain the purpose of the category and what rubrics would benefit most from it.
Once you have filled out the fields, click the Add New Rubric Category button.

Adding an Existing Category to a Rubric

To add an existing category to a rubric, follow the procedure for creating a rubric and then navigating to it. Then, hit the Add Existing Category button. You will be taken to a page with a dropdown list of existing categories and their authors. Choose the one that you would like to add, and then click the Add Existing Category button.

Adding Expectations to a Rubric Category

To begin adding expectations to the Category, click its name. You will be taken to a page that looks like this:

Rubric categories page

Each of the four boxes contains expectations that go into each respective rubric category. High Range Expectations are for A Range or Highly Competent columns on the rubric, Mid-High Range Expectations are for B Range or Competent columns on the rubric, Mid-Low Range Expectations are for C Range or Somewhat Competent columns on the rubric, and Low Range Expectations are for D/F Range or Not Competent columns on the rubric. To add an expectation, click the Add button in the corresponding box, then add the expectation text to the box and hit Create Expectation.

Once you have finished creating categories and expectations, your rubric will be ready for use.

Editing an Existing Rubric

First, please keep in mind that you cannot edit a rubric created by someone besides you. This is a security feature.

Start by going to the Rubrics page as outlined before and finding the name of the rubric that you want to edit. Click the button to the right of the rubric name, and on the next page, follow the same procedure as you would to create a new rubric.

Editing an Existing Rubric Category

As before, please remember that you can only edit rubric categories that you create yourself. Also, please be careful when editing rubric categories: changes will be made in every rubric of which the category is a part!

Start by going to the Rubrics page as outlined before and finding the name of a rubric that contains the category that you want to edit. Click the name. On the following page, find the name of the category that you want to edit. Click the button to the right of the category name. Fill out the form on the following screen as if you were creating a new category, then click Save Changes.

Editing an Existing Expectation

To edit an expectation, start by going to the Expectations page as you would to create a new expectation. Find the text of the expectation that you wish to edit. Click the button to the right of the text. On the edit form that follows, edit the text to your liking, then click the Save Changes button.

Deleting an Existing Rubric

Start by going to the Rubrics page as outlined before and finding the name of the rubric that you wish to delete. Click the button to the far right of the rubric name. A confirmation dialog will appear. After ensuring that you are deleting the correct rubric, confirm that you wish to delete the rubric.

Please remember that deleting a rubric will delete it, any "orphaned" categories (categories that are no longer a part of a rubric), and any usage data associated with the rubric. This deletion will also prevent students for whose assignments the rubric was used from seeing the rubric.

Deleting an Existing Rubric Category

Start by going to the Rubrics page as outlined before and finding the name of a rubric that contains the category that you want to edit. Click the name. On the following page, find the name of the Category that you want to delete. Click the button to delete the Rubric Category from the Rubric.

Please note that at this point, the Category will be removed from the Rubric and any usage data associated with the rubric category and rubric from which the category is being deleted will be removed as well. The rubric category will not be fully deleted from the database unless it is "orphaned." "Orphaned" rubric categories are no longer a part of any rubric. This system prevents accidental damage to other rubrics, especially if you are not the author of the category that you are removing.

Deleting an Existing Expectation

To delete an existing expectation, start by going to the Expectations page as you would to create a new expectation. Find the text of the expectation that you wish to remove. Click the button to the far right of the text. A confirmation dialog will appear to ensure that you are deleting the correct expectation; if you are, then continue. Please note that deleting an expectation will cause all records of its use to be expunged from the database, meaning that the expectation will not show up in rubric usage reports anymore. For this reason, GradeSolve recommends always trying to edit an expectation before starting with a new one.

How do I make an account?

Starting on the homepage, click the Get Started button, which will take you to the registration page. You may also click the Register button on the top bar. On the registration page, you will find the following fields:

  1. Username/e-mail: The name of your account in our records (don't worry—we won't sell it). We'll use this to contact you when we need to. You'll also login with it.
  2. Password: A secret code to keep unauthorized users off of your account. A good password is at least eight characters long and contains uppercase letters, lowercase letters, numbers, and symbols.
  3. Password (again): Since you can't see your password, we ask you to type it twice to ensure that contains no typos.
  4. First name or group name: If you are a teacher or a student, provide your first name here. If you are a group (such as a district or department), put your department name here.
  5. Last name: If you are a teacher or a student, provide your last name here. If you are a group, you shouldn't put anything here. Please note that although this field is not required, we highly recommend that you fill it out if you are a student or a teacher.
  6. Account type: If you want to manage a subscription for a group of teachers (for example, a department, school, or district), choose Group. If you are a teacher and want to correct student work with GradeSolve, choose Teacher. If you are a student and want to turn in work to an educator who uses GradeSolve, choose Student.
  7. Where did you learn about GradeSolve?: Please use this field to let us know where you heard about GradeSolve.
  8. Time zone: Since GradeSolve makes heavy use of dates and times, it needs to know your time zone so that it can display accurate local times.

After you are done filling out the form, hit the submit button. GradeSolve will send an email to the address that you specified that contains a link. Click the link in the email to confirm your email address, then head to the login page: you're all set at this point.

How do I run and interpret a comment report?

GradeSolve offers comment reports around a variety of different parameters. Teachers may run comment reports on classes, assignments, and individual students. Groups may run comment reports on group members and their groups as a whole. Regardless, the procedure for running a comment report is always the same:

Running a Comment Report as a Teacher

Start by clicking the Launchpad button in the top bar and then hitting the Classes button in the dropdown. You will be taken to the Classes page. If you would like to run a correction report on a specific class, find its name in the list of classes, then click the button.

If you want to run a correction report on a student or assignment, click the name of the class in which the student or assignment you want is located. The Manage Class screen will appear. If you want to run a comment report on an assignment, find its name in the list of assignments, then click the button to the right of the class' name. If you want to run a comment report on a student, find the student's name in the list of students, then click the button to the right of the student's name.

Running a Comment Report as a Group

Start by hitting the Dashboard button in the top bar. You will be taken to your dashboard. If you would like to run a comment report on a specific member, go to the Group Members section, find the name of the member about whom you would like a report, and click the button to the right of the name. If you would like to run a comment report on your group as a whole, click the Launchpad button in the top bar, then scroll down to and click the Group Comment Report button.

How do I run and interpret a rubric report?

Rubric reports are similar to comment reports in that they provide up-to-the-second, one-click access to student performance data. Rubric reports may be run on a by-rubric or a by-assignment basis. The interpretation process is the same for either.

Usage report

Next to each expectation, there is a percentage. That percentage corresponds with how many times the rubric was used overall (in by-rubric reports) or in a specific assignment (in by-assignment reports). At a glance, you can see which expectations were met the most often and which were met the least often. In cases where a low level expectation is used a lot or a high level expectation is barely used, trouble spots will quickly become obvious.

Running By-Rubric Rubric Reports

By-rubric rubric reports provide an overall look at a rubric's usage; all assignments that utilize a rubric are taken into account when generating a by-rubric rubric report. To generate one of these reports, click the Launchpad button in the top bar, then click the View and Create Rubrics button. In the Rubrics screen, find the name of the rubric around which you wish to run the report. Click the button to the right of the rubric's name to run the report.

Running By-Assignment Rubric Reports

By-assignment rubric reports provide a more specific look at the usage of a rubric in a specific assignment. Only the rubric usages for one assignment are taken into account when generating a by-assignment rubric report. To generate one of these reports, click the Launchpad button in the top bar. Next, click the Classes button in the dropdown. Click the name of the class that contains the assignment about which you want a report. In the next screen, click the button to the right of the assignment's name to run the report. Please note that there will be no hyperlink on the button of any assignment that does not have a rubric.

How do I subscribe to GradeSolve?

A subscription of some sort is required for teachers and groups to be able to use GradeSolve; students will never need to purchase one. To subscribe to GradeSolve, click the Account button in your top bar. A dropdown menu will appear. On the top of the menu, you should see a View and change subscription settings button. Click that button.

If you are a teacher, you can either purchase an individual subscription or join a group that has a group subscription. This section will only deal with the former case. To continue creating a new subscription, click the large Subscribe button on the Subscription page.

Subscription creation screen

A page that looks like the above image should appear. The form on the page has the following options:

  1. Subscription plan: The billing plan you want to use for GradeSolve. If you are a teacher, you may pick between monthly billing or (more cost-effective and convenient) annual billing. Groups may choose between plans for group sizes of one to one hundred (or more if you contact us).
  2. Cardholder name: The name that appears on the credit card that you want to use to pay for GradeSolve.
  3. Address (line 1): The first line of the address that is tied to the credit card you want to use.
  4. Address (line 2): The second line of the address that is tied to the credit card you want to use. This field is not required.
  5. City and State/Province: The city and state or province that contains the address.
  6. ZIP/Postal code: The ZIP or postal code that contains the address.
  7. Credit card number: The number of the credit card that you want to use. NOTE: GradeSolve uses Stripe as its external payment provider, and does not store your credit card information.
  8. CVC: The credit card's CVC code, which helps ensure security.
  9. Expiration date: The month and year in which the credit card expires.
  10. Country: The country that contains the address that you specified.
Please read our terms of service, and then check the box that indicates you have done so. After you double-check that your information is correct, click the Subscribe button.

Here's what you should know about your subscription:

  • If you haven't subscribed to GradeSolve before, we'll give you a 60-day, risk-free trial. If you like GradeSolve and want to keep it, simply keep using GradeSolve! We will bill you for the first payment period (month or year) when the trial ends. If you don't like it, cancel your subscription before your trial ends and you will not pay a cent.
  • If you try GradeSolve, cancel your subscription before your trial ends, and re-subscribe before your trial would have ended, you may continue to try out GradeSolve until the end of the original trial period.
  • If you keep GradeSolve past the trial end, cancel your subscription, and then re-subscribe after your trial has ended, you will be billed for the first time period immediately and you will not receive another free trial.

Teachers

How do I correct work with GradeSolve?

A wonderful part of GradeSolve is its extensibility. Though this section will cover all of GradeSolve's functionality, it will not cover all the possible ways of using all of its features: many remain to be discovered!

Marking Up an Assignment

To begin grading a student's work, click the Launchpad button, then the Classes button that appears below it, then the name of the class in which you would like to do correcting. Next, click the name of the assignment in which you would like to do correcting, and then finally click the name of the student in the Complete, Ungraded Work section whose work you would like to correct. You will not be able to grade any work until after the due date has passed. If all goes well, you will see a screen that looks like this:

Grading interface

The top of the editor (above the horizontal black line) is called the Correction Bar. At the top of the correction bar, you will see a series of tabs. You can configure all the tabs except the rightmost one: each represents a comment category. By clicking all the tabs except the rightmost tab, you will see a bank of buttons that have all sorts of different titles. These buttons create comments in your document. You can configure these comments' titles and texts if you want. The default ones should suffice for most people. We'll talk more about these buttons in a little bit.

If you click on the rightmost button, you will see the Grading & Navigation Controls. On this tab, you will find controls relating to the document as a whole. On the left, there is an approximate word count and a button that says Edit Overall Comments and Grade. If you click the button, you will see a popup window:

Overall comment interface

The overall comment interface has two textboxes:

  1. Overall comments (not labeled): Your overall impression of the student's work. You don't need to write an essay here: save yourself some work by letting your rubric do the talking!
  2. Overall grade: The student's overall grade. There is no format requirement for this field; you may enter a letter grade (B+, etc.), a number grade (94, etc.), a fraction grade (45/50, etc.), a percentage grade (87%, etc.), some combination of those (24/25 = 95%, etc.), or something completely different (Check Plus, Check, Smile, Frown, 0x67F5, etc.). What you enter here will be displayed to the student as well as in the Assignment page for your records.
When you are done making changes, click the Save button.

To the right of the word count and overall comment button are three more buttons: Go Back, Mark Graded and Go Back, and Go Back Without Saving.

  1. Go Back: This button saves the markings you have made to the document and returns you to the Assignment page.
  2. Mark Graded and Go Back: This button marks the assignment graded and returns you to the Assignment page. When an assignment is marked graded, it is elegible to be returned by hitting the Return Graded Assignments button in the Assignment page. Note that if the assignment is marked graded, the button will actually read Mark Ungraded and Go Back, and clicking it will cause the assignment to be marked ungraded and become inelegible for return.

Below the correction bar, you will see the document that the student uploaded. Don't worry if you can't see the bottom of the document: the correction bar will scroll with you! If you see a mistake in the paper (or something good you want to note), do the following:

  1. Select the text in the editor as you would any other text on your device.
  2. Click the corresponding button in the bank of buttons at the top of the correction bar (i.e. click Comma Splice for a comma splice). You may need to look through more than one category to find the comment. Don't worry if you're slow at first; practice will make perfect!
  3. A comment will appear where the text was selected.
Here is an example correction:

Example correction

You can click on the comment (or on the comment box) to hide it, and click on the comment to open it back up. If you want to tweak the comment's content, click on the Edit button. A edit box will come up and allow you to modify the comment. If you used the wrong comment (or you changed your mind about the necessity of its use), click the Delete button to remove it.

Filling Out a Rubric

After you have finished grading a student's work, you can use GradeSolve's rubric feature to quickly mark up a narrative rubric to provide additional feedback. You can find more information about creating rubrics here. To fill out a rubric, scroll all the way to the bottom of the grading screen. You will see a rubric, if you have attached one to the assignment.

Rubric image

As educators often highlight individual parts of a narrative rubric to help a student understand his or her strengths and weaknesses, GradeSolve lets you check off individual requirements to achieve the same effect. When a student views his or her graded work, the requirements that you check will be marked as highlighted. GradeSolve also tracks which requirements get checked off and allows you to run reports about rubric expectation usage.

Finishing Up

When you are done, use one of the Grading & Navigation Controls buttons discussed earlier to save your changes and choose another assignment to grade.

How do I create a new assignment?

In the top bar (next to the help button), click the Launchpad button, then click the Classes button that appears. That button will take you to the Classes page. There, click the name of the class in which you would like to make an assignment. You will be taken to the Class Management screen, which allows you to manage the assignments for and students in a class. Above the top right corner of the Assignment section, you will see a button with a plus (+) sign that says Add Assignment. Click it. You will see a screen that looks like this:

Add assignment screen

The five form fields are:

  1. Assignment name: The assignment's name, so that students can easily identify it. Make it readily identifiable: U1L3.6 is bad, but Thomas Jefferson Research Paper is good; PSET 6 is okay, but Fluid Dynamics PSET is better.
  2. Assignment description: A description of the assignment, so that students understand what is expected of them. You should provide the gist of what you expect from students in this section, especially if your rubric does not fully cover some of your content expectations.
  3. Due date: The latest date on which you expect to receive submissions for the assignment. Papers submitted later than 11:59:59 PM on due date will be considered late.
  4. Maximum number of revisions: The maximum number of versions of the assignment that may be uploaded. You must enter a number greater than or equal to one in this box. If you want to allow "infinite" revisions, enter a huge number. If you don't want to allow any, enter "1" (without the quotes). GradeSolve automatically tracks revisions and will let you know which version you are grading.
  5. Rubric: The rubric that you will use to grade the assignment. You must create a rubric before it can be added to an assignment. To learn how to define a rubric, go to the FAQ section about rubrics.

Once you have filled out the form, click the Add Assignment button to actually create the assignment. You will be redirected back to the Class Management screen.

How do I create a new class?

In the top bar (next to the help button), click the Launchpad button, then click the Classes button that appears. That button will take you to the Classes page, which contains on its right side a large button that says Create Class. Click it, and you will see this screen:

Create new class screen

The three fields on the form you see are required. They are:

  1. Class name: The name of the class, as it appears elsewhere. Adding a time period to the name may also be helpful. For example, Honors Geometry C Period or US History II D Period.
  2. School name: The name of the school. Pick a name that students often use. For example, East Durham High School.
  3. Class password: A simple word that will keep out students who are not actually members of the class. Although the password is case-sensitive, it is not intended to be as secure as an account password because it simply does not need to be. If a student joins your class and you want to kick him or her out, it is easy to do so. Please be sure to give this password to your students so they can join!

After you fill out the form, hit Create Class to actually create the class. You will be redirected to your Classes page.

How do I create, edit, and delete grading comments and comment categories?

Creating a Comment Category

In your Launchpad, click the Customize Grading Comments button. You will be taken to a page with a list of Grading Comment Categories. Every grading comment has a category; these categories are used to organize the comment buttons in the assignment correction screen. To create a new category, click the Add Category button.

On the Create Comment Category page, enter your new category's title, then click the Create Category button.

Deleting a Comment Category

We highly recommend that you DO NOT do this. However, should you wish to delete a comment category, the functionality exists. On the same page as the Add Category button, find the title of the category that you want to delete. To its far right, click the button. A confirmation dialog will appear; carefully read the warning message and then continue if you are completely sure that you want to delete the category.

DELETING A CATEGORY WILL PERMANENTLY DELETE ALL OF ITS COMMENTS! That means that any usage data will be erased and the comments will no longer appear in your comment reports or in your grading interface. Please delete wisely! We can't undo any erasures!

Creating a Comment Within a Category

After following the same procedure as above to get to the grading comments page, click on the name of the category in which you want to create, edit, or delete a comment. You will see a page that looks something like this:

Grading comments page

To add a comment, click the Add Comment button on the top right of the page. You will be taken to a form with the following fields:

  1. Comment Title: The title of the comment, which you will see as the title of the button that will add the comment that you are creating to assignments.
  2. Comment Text: The text of the comment. That is, what will be displayed in the popup box that contains comment content.
After you have filled out the two fields, click the Add Comment button to create the new comment.

Editing an Existing Comment

Find the title and comment text of the comment you want to edit, then click the button to its right. Follow the instructions outlined for adding a comment (directly above), but click the Save Changes button to commit your changes.

Deleting an Existing Comment

Find the title and comment text of the comment that you wish to delete, then click the button to its far right. A dialog will then confirm that you actually want to delete the comment; continue to actually delete it.

Please note that deleting a comment will permanently wipe it and all associated data from the GradeSolve database. That means it won't appear in your comment reports anymore. However, students will still be able to see the comment in any submissions in which you used it.

How do I edit an existing assignment?

In the top bar (next to the help button), click the Launchpad button, then click the Classes button that appears. That button will take you to the Classes page. There, choose the name of the class that contains assignment that you would like to edit. On the next page, click the button to the right of the name of the assignment that you would like to edit, and then proceed as if you were creating a new assignment.

How do I edit an existing class?

In the top bar (next to the help button), click the Launchpad button, then click the Classes button that appears. That button will take you to the Classes page. There, click the edit button to the right of the name of the class that you would like to edit, and proceed as though you were creating a new class.

How do I join a group?

Joining a GradeSolve group with other educators with whom you work provides a myraid of advantages. To join a group, you will need to ask for:

  1. The group's ID, which is a number that uniquely identifies the group.
  2. The group's password, which is some secret text that keeps educators who are not supposed to be in a group out of the group.
Once you have the requisite information, click the Account button on the right side of the top bar. Then, click the View and change subscription settings button. On the ensuing page, click the Join Group button.

A form asking for a Group ID and a Password will appear. Fill in the information that you asked for, and then click Join Group.

How do I remind my students that an assignment is due soon?

In the top bar (next to the help button), click the Launchpad button, then click the Classes button that appears. That button will take you to the Classes page. There, click the name of the class in which you would like to remind students about an upcoming assignment. In the following screen, choose the assignment about which you would like to remind students.

At the bottom of the next page, you will see an Incomplete Work section that contains a list of students who have not turned in any assignments:

Incomplete work section

Clicking the Send Reminder Email button (outlined in red) in the top right corner of this box will send an automated reminder email to each of the students listed in the box.

How do I remove a student from a class?

In the top bar (next to the help button), click the Launchpad button, then click the Classes button that appears. That button will take you to the Classes page. There, click the name of the class from which you would like to remove a student. At the bottom of the following page, you will see a list of students that have joined the class. Click the button to the far right of the name of the student that you would like to remove.

A confirmation dialog will appear. Choose the option to continue to finish removing the student. Please note that removing a student from a class will permanently delete any work the student did for the class.

What is a teacher?

In GradeSolve, a teacher is a person who is able to create classes for students to join, create assignments that require student responses, and grade responses to assignments. Teachers must either subscribe to GradeSolve or be added to a group that has a GradeSolve subscription to be able to use GradeSolve's features.

Students

How do I join a class?

Start by hitting the Classes button in the top bar. That button will take you to the Classes page. On the right side of the page, you should see a Join Class button. Click it, and you will go to the Find a Class page. On that page, you will see a textbox asking for a class ID.

In the box, enter your class' ID (your teacher will have to give it to you). Once you have entered the ID, hit the Find Classes button. You will be taken to another page that contains some basic information and a Join section. There, you will see a textbox for a class password.

Join class screen

Your teacher will have to give you the class password: its purpose is to allow only actual members of the class to join. Enter the password, then hit the Join Class button. You will be added to the class if the password is correct.

How do I leave a class?

On the top bar, click the white Classes button. Then, on the Classes page, click the button next to the class from which you wish to depart. A dialog box will pop up to confirm that you actually want to leave. Hit 'Yes,' 'OK,' 'Continue,' or whatever option to move forward your browser has to leave the class.

Please note that leaving a class will delete all your data from that class, which means any work you have uploaded and any comments on it will be lost.

How do I upload a revision of my work?

After your teacher corrects your original assignment, you should review his or her comments. You can then use the upload file section to upload a revision, just as outlined in the how do I upload my work in response to an assignment section.

How do I upload my work in response to an assignment?

On the top bar, click the Classes button. On the page that follows, which is the Classes screen, click on the name of the class that has assigned the work you want to upload. The resulting page will be a list of assignments: the Assignments page for the class. Click on the name of the assignment to which you want to respond. You will see a screen that looks something like this:

Student assignment page

Click the Choose File button in the Upload a Response section. We support the following file formats:

  • Pre-2007 Microsoft Word Document (.doc)
  • Microsoft Word Document (.docx)
  • Open Document Format Text (.odt)
  • OpenOffice.org 1.0 Text (.sxw)
  • Pre-2007 Microsoft Excel Spreadsheet (.xls)
  • Microsoft Excel Spreadsheet (.xlsx)
  • Open Document Format Spreadsheet (.ods)
  • OpenOffice.org 1.0 Spreadsheet (.sxc)
  • Rich Text Format (.rtf)
  • Uniform Office Format Text (.uot)
  • WordPerfect Document (.wpd)
In regular English: we support just about every common document format, so you can use whatever word processor makes you the happiest when you're going to upload your document to GradeSolve. If uploading of your document fails in one format, you may need to save it in another and try your upload again.

After you have selected a file, hit the Upload Response button to upload your document. The process takes a little while (we have to process it a lot), so please be patient while your document uploads. After the upload completes, you may upload new versions of your original work as often as you want until the assignment due date—we won't count those towards your revision total. After the due date passes and the original is returned, we will start counting new uploads towards your revision total. You may only upload a revision once! Additionally, if you turn in an assignment late, you may only upload one original.

How do I view the comments a teacher gives me?

To view a teacher's comments, you will need to wait for your uploaded work to be returned; you'll get an email when it is. Follow the link in the email to the page that contains the assignment. Below the assignment description, you will see a section for every version of an assignment that you have uploaded. In each section, you will see Basic Information (when you uploaded a version), Overall Comments and Score (what your teacher gave you for a grade and what he or she thought about the work in an overall sense), Teacher Corrections and Comments (your corrected submission), and Rubric (how you performed against the teacher's expectations).

In the Teacher Corrections and Comments section, you should see a few salmon colored areas outlined in red. Those are comments—although they are not necessarily corrections. Click a comment to open it and see what it says. To close a comment, click it again.

Below Teacher Corrections and Comments, you can view the submission's rubric, with expectations highlighted to indicate that you met them. GradeSolve rubrics work just like regular rubrics!

What is a student?

In the real world, everyone is a student. In GradeSolve, students are people who can join classes and upload work for feedback. They may not create classes, create assignments, or correct work.

A student account is required to access the student features of GradeSolve, but student accounts do not (and never will) require any kind of subscription.

Groups

How do I add a member to a group?

You cannot directly add a member to a group. Instead, you need to give each of the teachers you want to add to a group the group's ID and password, which can be found at the top of the Dashboard. To get to the Dashboard, click the Dashboard button at the top of the page.

How do I remove a member from a group?

On the top bar, click the Dashboard button. You will be taken to your dashboard, which contains a Group Members section Click the button next to the name of the member that you want to remove from your group.

When the dialog box pops up, click the option to continue (it may say something along the lines of "OK" or "Yes"). The member will then be removed from your group and will no longer be able to use GradeSolve's grading features without being re-added to a group or creating a personal subscription.

What is a group, and what is its purpose?

A group is GradeSolve's way of bundling many teachers together. Groups may run comment reports based on data from all their members. They may also create a subscription on behalf of their members: teachers that are part of a subscribed group don't need a subscription of their own to use GradeSolve.

In addition to being able to run comment reports on all of their members, groups provide volume discounts: the more teachers added to the group, the less each teacher costs.

Groups are designed to be used by just about group of people, including:

  • Groups of teachers
  • Friends
  • Departments
  • Schools
  • Districts
  • States

Unlike teachers, groups may not create classes, create assignments, or grade work. However, they can define rubrics. This is meant to allow groups to define standardized rubrics so that students in any class get consistent feedback.